Pivot Payables
Pivoting Organizations toward Operational Success

“The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday’s logic.”

This quote by Peter Drucker, one of the most widely-known and influential thinkers on management, perfectly captures the corporate situation today. The global pandemic crisis is forcing businesses to shift gears into survival mode and take every measure possible to come out of the looming economic fallout. Rapid operational changes and complete digital transformations are the new names of the game. Even though CIOs are already looking at automation to improve operational efficiency and profitability, time is now of the essence. Moreover, they need to ensure that such transformations are precise and seamless. And this is where Pivot Payables—a provider of SAP integration solutions—cements its cornerstone.

“Digital transformation, automation, and integration are the driving factors in any SAP environment,” says Denise Davert, VP of marketing at Pivot Payables. As organizations experience an economic crunch, it falls upon the CIOs and IT leaders to choose the right technology that can facilitate a seamless transformation without affecting the ongoing business operations. Comprehensive organizational knowledge will help IT leaders overcome challenges, including stabilizing mission-critical systems while moving assets to the cloud. Denise opines that determining the business-critical vertical applications beforehand can streamline the integration and deployment of secure automation technology, facilitating enhanced communication and collaboration across the distributed environments of the organization.

As an SAP Concur Partner, Pivot Payables collaborates with SAP Concur teams, customers, and other stakeholders to promote a centralized transformation program. The company offers a cloud-based integration platform as a service (iPaaS), including two robust applications, PivotNexus and PivotPrime, each designed to augment the capabilities of SAP Concur products. While PivotNexus facilitates integration between ERP/accounting systems and SAP Concur solutions, PivotPrime assists clients in billing back expenses and purchases to their customers while retaining backup receipts and invoice images.

Today, when organizations are opting for centralized platforms— from SAP Business One to SAP S/4HANA—as the focal points for their transformation programs, there is an imperative need for automation to accelerate data transfer. While the central SAP solutions form the backbone of the financial ecosystem in the back-office, Concur® Expense and Concur® Invoice provide the front-end workflow functionality to the workforce, enabling distributed data collection, verification, and approval of expenses and purchases.

“At Pivot Payables, we understand the configurations within Concur Expense and Invoice,” says Denise, “enabling a clearer path in meeting the customer’s integration requirements.”

At Pivot Payables, we understand the configurations within Concur Expense and Invoice, enabling a clearer path in meeting the customer’s integration requirements

Explaining the crucial role these integrations play, Denise highlights an example of their invoice automation offerings. Organizations today leverage the purchasing module of their ERP to buy goods and services by issuing purchase orders. When the goods are received, a delivery receipt is recorded. However, only a few essential users have access to the ERP system, even though many employees across the workforce purchase the goods and services. When accounting needs the information regarding the purchases, they will rely upon the data stored in the front-end invoice application so they can record it in the ERP general ledger. In this case, integration with different SAP systems becomes a key element of operational success and efficiency, as it fosters efficient connectivity across the systems.

A case in point is a non-profit agency headquartered in California. The organization began its path to operational success when it chose to automate its accounting process with the assistance of Pivot Payables. Notably, the client had 12 company files (general ledgers) in QuickBooks, and previously updated each company file through individual spreadsheets. Now, Concur Expense and Invoice captures, processes, and reports the expenses, while the expense reports and invoice data are directly imported into the PivotNexus cloud and prepared for QuickBooks. In addition, the organization utilized PivotPrime to augment its accounts receivable workflow and produce backup documentation needed to track billable expenses. Today, the company updates its ledgers in a few clicks, saving over two days’ work during each accounting cycle. The interconnected solution not only streamlined the operational workflow but also eliminated data errors.

Pivot Payables is more than a trusted partner for its clients. Especially in these volatile times, the company is enabling its clients to bounce back on the success bandwagon and achieve growth. “The next step for Pivot Payables is expanding its integration platform functionalities and continuing to adda wider range of ERPs such as SAP Business By Design, SAP Business One, and many others,” concludes Denise.